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Daraz PK

Daraz PK

www.daraz.pk
What is your customer experience with Daraz PK?

Daraz PK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Daraz PK has a 2.2 star rating from 276 reviews, with 71% unfavorable feedback; Daraz PK reviews show consumers mostly dissatisfied due to delayed orders, cancellations, and refund issues.

Key Takeaways for Future Customers

  • Check order tracker often and confirm COD or payment methods before purchase.
  • Document deliveries and keep evidence for refund or return claims.
  • Expect slow or limited responses from customer service on refunds and exchanges.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed delivery, wrong or incomplete items, and alleged fraud by sellers.
  • Refunds and return processes are often slow or rejected according to reviews.
  • Poor customer service response and account or verification issues.

Positive Feedback

Users note low prices and product availability, and some praise Daraz aap and occasional good seller service.

View full overview ›

Media from reviews

Daraz PK - Sir main. [PERSON_NAME] order kar rah ho wo...
Daraz PK - Redraw moneyDaraz PK - Hello dear daraz, i have ordered a...Daraz PK - Know about my orderDaraz PK - Know about my order - Image 2Daraz PK - Delay of my parcel and my parcel stuckDaraz PK - Delay of my parcel and my parcel stuck - Image 2
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Show reviews that mention
order daraz parcel delivery return refund money issue rider payment
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Anonymous
map-marker Karachi, Sindh

Mere daraz wallet me refund k Rs.437...

Mere daraz wallet me refund k Rs.437 refund huwe thay. *** withdraw kiye jazzcash account me or 24hr guzar gye .lekin ab tak amount mere jazzcash account me nhi aye . Plz solve krien ye problem

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Ahmed L Jgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Sir main. [PERSON_NAME] order kar rah ho wo...

Daraz PK - Sir main. [PERSON_NAME] order kar rah ho wo...

سر! میں جو بھی آرڈر کر رہا ہوں وہ خود بخود کینسل ہو رہا ہے۔ میں نے میسج چیٹ کیا تو انہوں نے بتایا کہ آپ کی COD بند ہو گئی ہے۔

Preferred solution: Deliver product or service ordered

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James Nsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Accra, Greater Accra Region

Redraw money

Daraz PK - Redraw money
Updated by user May 12, 2026

They should have patience

Original review Apr 20, 2026

They give more order and I can't complete it, so I want to redraw my money, but they said I should complete the task. Meanwhile, I don't have money to continue again.

Loss:
$18083

Preferred solution: Full refund

View full review
Muhammad S Nms
map-marker Dammam, Eastern Province

Daraz seller my payment note return

Daraz PK - Daraz seller my payment note return

This store is fake. My payment should be returned.

This store is involved with fake items. Please help me and return my payment from this store.

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Resolved
Muzzamil K Zkc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lahore, Punjab Province

Resolved: Delay of my parcel and my parcel stuck

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AI Highlights
  • Delivery date passed; product from Daraz store not received.
  • Parcel is stuck and moving from FSD to Toba.
  • A photo was provided as proof.
Daraz PK - Delay of my parcel and my parcel stuck
Daraz PK - Delay of my parcel and my parcel stuck - Image 2
Daraz PK - Delay of my parcel and my parcel stuck - Image 3
Updated by user Mar 07, 2026

Plz deliver my parcel as soon as possible.

Original review Mar 07, 2026

Assalamualaikum,

'I had ordered a product from your Daraz store, and the delivery date has passed, but I still haven't received it. The parcel is stuck and keeps going from FSD to Toba.

Can I report this and request you to kindly deliver the parcel as soon as possible?' I provided a pic as proof. Please solve this problem.

Loss:
$12
Pros:
  • Satisfied customer
Cons:
  • Your service too late

Preferred solution: Deliver product or service ordered

User's recommendation: Please deliver parcel on time

View full review
Muhammedsajjad K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Islamabad, Islamabad

Hello dear daraz, i have ordered a...

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AI Highlights
  • Delivery claim: I was unreachable, though I’ve used this address for 2 years.
  • I've ordered items to this address for 2 years; this delivery is late.
Daraz PK - Hello dear daraz, i have ordered a...

Hello dear Daraz, I have ordered a neckband earphone from you. I had placed my order on 10 April and today, 15 April, means there is one day left for the delivery deadline.

A couple of minutes ago, I checked my order tracking page; they said that the delivery guy made an attempt to deliver my parcel to my own address but failed because he is not at home or not reachable. I have placed so many items with you for 2 years; I am receiving these orders at the same address. It hasn't changed a bit, so why are the deliveries still late? Even they said he refers to me as unreachable.

Are you out of your damn mind? I have been using the same address for approximately 2 years. Even last month, I ordered a touchscreen watch and received it at the same address. Then what's wrong this time?

That means the delivery guy didn't make any attempt to reach me. Please hear me out and do something. I waited 5 days just to see a message that we can't reach you. Come on, give me a break.

Do something or you will lose your loyal customer. Thank you for your attention to this matter.

Pros:
  • It have vast variety of items
Cons:
  • Sometimes your e delivery of items gets stuck without any reason

Preferred solution: Deliver product or service ordered

User's recommendation: I recommend everyone that you should keep check your item traker. Look i didn't checked mine them i was waiting for it but then i came to know that my order was never delivered they said that you are unreachable if i saw that message earlier then this issue have been resolved earlier then i thought thank you for giving me attention.

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1 comment
Mahjabeen U

This is Mahjabeen from Daraz. I'm truly sorry to hear about your experience and completely understand your frustration.

Please share the picture of your order number so I can look into this further and try to assist you. Your trust matters to us, and we’d like the chance to make things right.

Anonymous
map-marker Amsterdam, North Holland

Compalint to supplier and daraz refused

AI Highlights
  • Ordered 3 Japanese massage Jel but received only one.
  • Complaints to Daraz, the supplier, and the chatbot; ask about short-supply procedures.
Daraz PK - Compalint to supplier and daraz refused

it is to inform u I ordered 3 three japanese massage Jel but received only one and promptly complaint to daraz , supplier and also on chatbot but just refused it is to inform u if buyer receive short supply what is the procedure and how to prevent supplier for responsible for their mistake and satisfy the customer regards

User's recommendation: reply and satisfy customer black list cheater sullier

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Asad Xuv

Parcel ni rasive ho

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Daraz PK - Parcel ni rasive ho
Daraz PK - Parcel ni rasive ho - Image 2

We ordered 7 stampers, but I cannot receive my parcel. You show the parcel was delivered on 11 stampers at the address.

Sir, please help me to receive my parcel. I am worried about my parcel.

Preferred solution: Deliver product or service ordered

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Muddasir S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My payment is not received

Daraz PK - My payment is not received

I order a hydra face wah by dr javaid far0oqi but My parcel is wrong And i haven't received my refund

Loss:
$980

Preferred solution: Full refund

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Junaid R Upu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lahore, Punjab Province

Know about my order

Daraz PK - Know about my order
Daraz PK - Know about my order - Image 2

I ordered from my friends account i want to know about my order status i provide my order id everything but they did not updated about my order

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Resolved
Haytham Wlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh

Resolved: I had ordered. Instead of the shoes, the box contained a damaged and irrelevant Nighty and the actual shoes were missing.

Updated by user Apr 28, 2026

Company fixed the issue and I have been provided with full refund. PAYMENT TRANSFER IN MY BANK ACCOUNT. PAYMENT TRANSFER IN MY BANK ACCOUNT.

Original review Apr 13, 2026
Dear Daraz Customer Support,
I am writing to formally lodge a complaint regarding my recent order (#239675****53556) placed on 03 April 2026.
Today, I received the parcel at my address; however, upon opening the package, I was shocked to find that the product inside was completely different from what I had ordered. Instead of the shoes, the box contained a damaged and irrelevant Nighty and the actual shoes were missing.
This is highly disappointing and unacceptable. I request you to kindly look into this matter on an urgent basis and arrange either:
Immediate replacement with the correct product, or
Full refund of the paid amount
I have attached pictures of the received item and packaging for your reference.
Your prompt response and resolution will be highly appreciated.
Regards,
Kamran Memon
Karachi
Phone: 0300240****
Email: kamranmemon81@***.com
View full review
1 comment
Mahjabeen U

This is Mahjabeen from Daraz. I'm truly sorry to hear about your experience and completely understand your frustration.

Please share the picture of your order number so I can look into this further and try to assist you. Your trust matters to us, and we’d like the chance to make things right.

Tabbatha Mzz

Parcel delivery

AI Highlights
  • Saba says parcel for leaf and lather not delivered.
  • Rider marked a wrong statement.
  • Urgent delivery; PK-DEX 181023*** *340 208**** 0370201****.

Hello, I need my parcel this is Saba I have ordered to leaf and lather and it's not been delivered rider had marked wrong statement I need it on urgent basis. PK-DEX 181023*** *340 208**** 0370201**** Please do deliver I need my parcel

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2 comments
Guest

This is Mahjabeen from Daraz. I'm truly sorry to hear about your experience and completely understand your frustration.

Please share the picture of your order number so I can look into this further and try to assist you. Your trust matters to us, and we’d like the chance to make things right.

Mahjabeen U

This is Mahjabeen from Daraz. I'm truly sorry to hear about your experience and completely understand your frustration.

Please share the picture of your order number so I can look into this further and try to assist you. Your trust matters to us, and we’d like the chance to make things right.

View more comments (1)
Ghufran A Lyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh

Order delivery

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AI Highlights
  • Order placed Jan 9, 2026; delivery due Jan 13, 2026, but not delivered yet.
  • No reply from Daraz to the delivery inquiry email.
Daraz PK - Order delivery
Daraz PK - Order delivery - Image 2

Order booked by seller on 9th January 2026, and estimated delivery time given was a maximum of 13th January 2026, but my order item package has still not been delivered. I have already emailed Daraz regarding my order delivery issue, but from Daraz's end, no one has responded personally to my email.

At Daraz's end, they think it's not necessary to reply or respond.

Daraz is handling their customers like that with their unbelievable behavior towards customers. I have had a very bad and headache-filled experience with Daraz Pakistan.

Preferred solution: Deliver product or service ordered

User's recommendation: Good service Recommended

View full review

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Noor M Xox
map-marker Karachi, Sindh

Damaged product received need to talk to help desk

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Daraz PK - Damaged product received need to talk to help desk

RO 7 stage order No. 235685****02806

there is a built-in hole in one of connection sockets as shown in the picture attached called help line but no response

Loss:
$29000

Preferred solution: Full refund

View full review
Kainat A Frb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh
AI Highlights
  • Transferred via JazzCash; driver claimed non-receipt and harassed me for extra money.
  • Driver Imran Iqbal, phone ending 01, demanded more and misbehaved.
Daraz PK - The rider is constantly disturbing me despite paying him online with the proof

As I was out of money so I asked the driver of I can transfer money online, and he gave me his jazzcash. I transfered him the amount, sent him the screenshot too, and he kept on calling and coming at my doorstep and harassing me for extra money claiming that he haven't received the money, sometimes it does it's delayed because of online payments.

But he made an hour *** for me, I have come across many riders where I do pay online, sometimes they receive instantly and sometimes within few hours!!

But this rider named Imran Iqbal+92 346 3****01 with this phone number and blackmailing me to give him extra money or the parcel. He was misbehaving to an extreme level

Where as my bill was 2390 and I sent him 2500

Preferred solution: Apology

User's recommendation: If you come across Imran Iqbal kindly be aware of this bataamiz insaan

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Hussain S Pkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Islamabad, Islamabad

I have received hand induction...

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AI Highlights
  • Received hand induction helicopter instead of remote control.
  • Seller threatens to remove my review.
  • Return is in transit; seeking a full refund.

I have received a hand induction helicopter instead of a remote control one. The seller tries to blackmail me when I post a solid review and says, 'If you don't remove it, I will not send you the return item.' I have at least changed the review around 6 times, and still, he says the return parcel is on the way but I didn't receive anything.

Looking forward to returning my item or getting a full refund.

Store name: Mobile Accessories & Watches. Seller: Adeel.

User's recommendation: Be aware of scams

View full review
2 comments
Mahjabeen U

This is Mahjabeen from Daraz. I'm truly sorry to hear about your experience and completely understand your frustration.

Please share the picture of your order number so I can look into this further and try to assist you. Your trust matters to us, and we’d like the chance to make things right.

Hussain S Pkg
reply icon Replying to comment of Mahjabeen U

#240796****60881 I have ordered rc helicopter but received hand induction helicopter and seller blackmailed me to remove my real review for my return item, want full refund..

View more comments (1)

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